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Account & Billing

Credits & Billing

Understand how credits work, what they cost, and how to purchase more.

How Credits Work

Scrappy uses a credit-based system for operations. Every scraping job, email validation, and AI operation costs credits.

Welcome Bonus: New accounts receive 100 free credits to get started!

Credit Costs

OperationCost
Scraping job10 credits
Email validation1 credit per email
AI source discovery5 credits
Markdown export5 credits
AI chat1 credit per 1,000 tokens
Model comparison & response regeneration1 credit per 1,000 tokens
Source refinement5 credits
Location expansion1 credit to parse, 5 credits per location
Competitive intel5 credits (10 for deep analysis)
AI lead cleanup1 credit per 20 leads
AI lead matching1 credit per lead (3 for pro matching)
Deck analysis5 credits
Campaign from brief25 credits

AI chat is metered on actual usage, so a short question costs a fraction of a long research session. You need a small balance on hand to start a message; whatever the turn actually uses is charged when it finishes.

Viewing Your Balance

Your current credit balance is displayed in the top navigation bar. Click on it to see:

  • Current balance
  • Available pricing tiers
  • Recent credit usage

Purchasing Credits

  1. Click on your credit balance in the navigation bar
  2. Select a pricing tier that fits your needs
  3. Complete checkout via Stripe
  4. Credits are added instantly

Insufficient Credits

If you don't have enough credits for an operation:

  • The operation will be blocked
  • You'll see an "Insufficient credits" error
  • Purchase more credits to continue

Credit Refunds

If a job fails due to a system error, credits are automatically refunded. Credits are not refunded for:

  • User-cancelled jobs
  • Jobs that complete but find no leads
  • Invalid source configurations

Bulk Operations

For bulk email validation, credits are calculated based on the number of emails. If you don't have enough credits:

  • The operation validates as many emails as possible
  • Remaining emails are skipped
  • You're notified of the partial completion

Need More Credits?

For high-volume usage, contact us about custom pricing plans at sales@scrappy.gg.